Privacy Policy

1. Introduction

OtdGPT ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GPT-powered vehicle negotiation service.

By using OtdGPT, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

Personal Information

When you use OtdGPT, we may collect the following personal information:

• Name and email address
• Phone number (if provided)
• Location information (city, state, ZIP code)
• Payment information (processed securely through third-party providers)

Vehicle Information

To provide our Service, we collect information about vehicles you're interested in:

• Vehicle make, model, year, and trim
• Desired features and specifications
• Budget and financing preferences
• Trade-in vehicle information (if applicable)

Usage Data

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and features used
• Time and date of visits
• Interaction data with our GPT systems

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Our Service: To generate OTD price estimates, analyze market data, and facilitate negotiations
• Improve GPT Accuracy: To train and enhance our GPT algorithms for better price predictions
• Customer Support: To respond to inquiries and provide assistance
• Service Communications: To send updates about your negotiations and service status
• Marketing (with consent): To send promotional materials and updates about new features
• Analytics: To understand usage patterns and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent

When you authorize us to contact dealerships on your behalf, we share only the necessary information (vehicle preferences, location) to obtain price quotes.

Service Providers

We work with third-party service providers who assist us in:

• Payment processing (Stripe, PayPal, etc.)
• Email communications (SendGrid, Mailchimp, etc.)
• Analytics and data hosting (Vercel, AWS, etc.)
• Customer support tools

Legal Requirements

We may disclose your information if required by law, subpoena, or to protect our rights and the safety of our users.

5. GPT and Data Processing

Important GPT Disclosure: Your vehicle search data and negotiation history may be used to improve our GPT algorithms. This helps us provide better price estimates for all users.

• Personal identifying information is anonymized before being used for GPT training
• We do not share individual negotiation outcomes with third parties
• Aggregated, anonymized data may be used for market research and reporting

6. Data Security

We implement industry-standard security measures to protect your information:

• Bank-level encryption (TLS/SSL) for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Limited employee access to personal data
• Two-factor authentication for account access

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. Typically:

• Active account data: Retained while your account is active
• Negotiation history: Retained for 3 years for analytics and support purposes
• Payment records: Retained for 7 years for tax and legal compliance
• Marketing data: Retained until you unsubscribe or request deletion

8. Your Privacy Rights

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at hello@otdgpt.com

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may limit functionality.

10. Children's Privacy

OtdGPT is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@otdgpt.com